M↓ MDX

Terms of Service

Effective date: [EFFECTIVE_DATE] Last updated: [LAST_UPDATED]

These Terms of Service (“Terms”) govern your use of the MDX desktop application (“MDX”, the “App”), the website at hellomdx.com (the “Website”), and any related services we provide (collectively, the “Service”), operated by [YOUR_LEGAL_NAME OR TRADING NAME] (“we”, “us”, “our”).

By installing, activating, or using MDX, you agree to these Terms. If you do not agree, do not use the Service.

1. License grant

Subject to your compliance with these Terms and payment of the applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to install and use MDX for your personal or internal business purposes.

A single purchased license key may be activated on up to [ACTIVATION_LIMIT, e.g. 3] devices that you own or primarily use. You may deactivate a device at any time to free up an activation.

You may not:

  • redistribute, resell, sublicense, lease, or rent MDX or your license key;
  • share your license key with other people or organisations;
  • modify, decompile, reverse-engineer, or attempt to derive the source code of MDX, except to the extent such restrictions are prohibited by law;
  • remove or obscure any proprietary notices in the App;
  • use MDX to violate any applicable law or the rights of others.

We retain all rights, title and interest in MDX that are not expressly granted to you.

2. Free trial

We may offer a free trial of MDX for a limited period (currently [TRIAL_DAYS, e.g. 14] days). During the trial you may use the full functionality of the App. When the trial ends, the App may become read-only or restrict certain features until a valid license key is activated. Trial periods are non-renewable on the same device unless we explicitly reset them.

3. Purchases, pricing, taxes

All purchases of MDX are processed by Lemon Squeezy as the merchant of record. Lemon Squeezy charges your payment method, issues the invoice, and collects and remits applicable taxes (such as VAT, GST, and US sales tax). Lemon Squeezy’s terms apply to the payment transaction itself: https://www.lemonsqueezy.com/terms.

Prices are shown in USD unless otherwise indicated and may change at any time, but changes do not affect orders already placed. A purchased license is for the version of MDX available at the time of purchase and includes updates as described in Section 4.

4. Updates

We may release updates, bug fixes, and new versions of MDX at our discretion. Your license includes all updates we make generally available to paying customers within the same major version line. We do not guarantee that future major versions will be free of additional charge.

The App will check for updates automatically. You may control or disable this behaviour in Settings to the extent the App provides such an option.

5. Refunds

We offer a [REFUND_WINDOW_DAYS, e.g. 14]-day refund from the date of purchase, no questions asked. To request a refund, email support@hellomdx.com with your order email and license key. Refunds are processed by Lemon Squeezy and may take several business days to appear on your statement. Once a refund is issued, your license key will be deactivated and may no longer be used.

6. Your data

You retain all rights to the documents and files you create, edit, or open with MDX. We do not access, store, or transmit your file contents. Our handling of personal data is described in our Privacy Policy.

You are solely responsible for backing up your files. We strongly recommend keeping backups using your preferred method.

7. Third-party services

MDX integrates with optional third-party services. If you enable them, your use of those services is subject to the third party’s own terms and privacy policies, including:

8. Acceptable use

You agree not to use MDX to:

  • create or store content that is illegal under applicable law;
  • infringe the intellectual property or privacy rights of others;
  • attempt to bypass licensing, activation, or update mechanisms;
  • distribute malware or use the App to do so.

We may suspend or revoke your license without refund if you materially breach these Terms.

9. Disclaimer of warranties

MDX is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment, to the maximum extent permitted by law. We do not warrant that MDX will be uninterrupted, error-free, or that defects will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the above exclusion may not fully apply to you, and you may have additional consumer rights that cannot be waived.

10. Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of MDX, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or MDX will not exceed the greater of (a) the amount you paid us for MDX in the 12 months before the claim, or (b) USD 50.

Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for fraud, gross negligence, or — in some jurisdictions — death or personal injury caused by negligence).

11. Termination

You may stop using MDX at any time. We may suspend or terminate your license if you materially breach these Terms. On termination, your right to use MDX ends, but Sections 1 (last paragraph), 6, 9, 10, 11, 12, and 13 survive.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect changes. Material changes will be highlighted on the Website or inside the App. Your continued use after changes take effect constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of [GOVERNING_JURISDICTION, e.g. Norway], without regard to its conflict-of-laws rules. The courts of [GOVERNING_VENUE] have exclusive jurisdiction over any dispute, except where mandatory consumer-protection laws of your country of residence give you the right to bring proceedings in your local courts.

14. Contact

Email: support@hellomdx.com Postal: [YOUR_BUSINESS_ADDRESS]