Support

How can we help?

Email support

For bug reports, refund requests, or anything else, email us at:

support@hellomdx.com

We aim to respond within 1–2 business days.

Lost your license key?

Email support@hellomdx.com from the address you used to purchase. We'll resend your key.

Refunds

We offer a 14-day refund, no questions asked. Email us with your order email and license key. See our Terms for details.

Bug reports & feature requests

Found a bug or have an idea? Open an issue on GitHub or email us.